At uae-mart, we are committed to customer satisfaction. If you are not completely satisfied with your purchase, please review our refund policy below.

1. Return & Refund Conditions

• Returns are accepted within 7 days of receiving your order.

• The item must be unused, undamaged, and in its original packaging.

• Customers must provide proof of purchase (receipt or order confirmation).

• Returns due to a change of mind are not accepted.

• Refunds are processed only if the item is defective, damaged, or incorrect.

2. Return Charges

• A $4 return fee applies to all returned items.

• The customer is responsible for the return shipping cost unless the product is faulty or incorrect.

3. Refund Processing

• Once your return is received and inspected, we will notify you about the refund approval or rejection.

• Approved refunds will be processed within 7-10 business days to the original payment method.

• Shipping charges are non-refundable.

4. Non-Returnable Items

• Perishable goods (food, flowers, etc.)

• Personal care & hygiene products

• Items marked as "Final Sale"

5. Contact Us

For refund-related inquiries, contact us at: 📧

 Email: info.uaemart@gmail.com
📞 Phone:+923164119912